Stage-based queues
Route every case through Agent, Telecaller, Coordinator and Bank stages with controlled actions.
Financial Technology
EagleX · FinTech Platform
Loan Origination & DSA Operations
A role-based case-management platform that moves finance applications from lead to bank booking with measurable control.
- Financial distribution companies
- DSA operations
- Loan-processing teams
- Sales and bank-coordination teams
Live Engine
Total Leads2,486↑ 12.5% vs last month
Active Cases1,324892 approved
Disbursed ValueAED 28.6M16.3% growth
Real production interface · Enterprise SaaS dashboard
Overview
Purpose-built for EagleX operations, this platform orchestrates agents, telecallers, coordinators and bank-submission teams. Each queue acts only at its assigned stage, creating clear ownership, faster resolution and reliable management reporting.
Document management
Collect, preview and verify customer documents with clear pending and accepted states.
SLA control
Monitor acceptance and processing deadlines, escalation points and turnaround time by role.
Bank submission
Track selected bank, submission amount, returns, additional-document requests, approval and rejection.
Commission and targets
Connect booked business to agent incentives, monthly targets and payout visibility.
Executive MIS
Review funnel conversion, bank performance, ageing, rejection reasons and team throughput.
Connected execution
- STEP 01Lead captured
- STEP 02Agent submits
- STEP 03Telecaller validates
- STEP 04Coordinator accepts
- STEP 05Documents collected
- STEP 06Bank submission
- STEP 07Decision recorded
- STEP 08Booking
- STEP 09Payout
Clear queue ownership
Faster case movement
Lower document rework
Reliable booked-business reporting
Technology foundation
The architecture is configured around each customer's deployment, security and integration requirements, with role-based access and audit trails as standard.
Next.jsFastAPIPostgreSQLObject storageOTP servicesAnalytics dashboards
Also in FinTech
Works with the rest of the family.
Book a demo
Thirty minutes with the team that builds the platform, focused on your workflow and your questions.